Frequently Asked Questions

Q: What are the contest rules?

A: For a full explanation on the Rules & Regulations please link to the Rules & Regulations link found on any of the contest pages found at nutella.ca.

Q: What is the contest schedule?

A: The contest starts Monday August 16, 2010 12:00:00 p.m EST and ends at 6:00:00 p.m. EST October 31, 2010, the Contest Closing Date (the overall period being known as the “Contest Period”).

Q: How to enter?

A: To enter, visit the website www.nutella.ca , find the “Great mornings, Great days” promo mention, complete the entry form, ensuring you complete all mandatory fields, including entry of the Jar Code from specially marked participatingNUTELLAproducts and click on “submit”. When completed and submitted, the entry will be recorded automatically.

Alternatively, you may enter once (1) by ordinary mail, pre-paid postage, by writing to “Nutella - Great mornings, Great days” Contest, 360 Dufferin St, Suite 103, Toronto, Ont. M6K 1Z8. Include your full name, address, phone number, and describe in 100 words or less how your child’s day is impacted by starting the day off right with a balance breakfast. Handwritten entries must be readily legible.

Q: What products are considered participating products?

A:
Any of the following product formats which have the promotional labeling are considered participating
Nutella 400 g
Nutella 750 g
Nutella 750 g (Bi- Pack)

The code for entry can be found on the jar lid of participating products.

Q: How is a winner chosen?

A:

Grand Prize
On the Draw Date, the Sponsor will use electronic means to select, at random, three (3) Entries (each, a “Potential Grand Prize Winning Entry”), from among all eligible entries received online or by regular mail from qualified entrants. The Sponsor will also select, at random, up to six (6) Backup Entries (each, a “Backup Entry”) from the eligible entries received. The random selection to determine potential Grand Prize winners will be made by an independent contest judging organization in Toronto, Ontario on November 1, 2010 (the “Draw Date”) at approximately 3:00 p.m. (EST), from among all eligible online and regular mail entries received by the Contest Closing Date. The decisions of the contest judging organization in all matters related to the selection of winners in this contest, including without limitation the selection process to be employed, will be final. The selected Grand Prize contestants will be contacted by telephone at the telephone number indicated on his/her entry form. If a selected entrant cannot be reached after three attempts within 24 hrs of the draw, the Grand Prize will automatically be forfeited and an alternate Grand Prize winner will be selected. A Grand Prize contestant whose entry is so selected and contacted must, in order to become a winner, correctly answer, unaided, a mathematical skill-testing question, complete, sign and return the Declaration and Release form described below within 7 days from the time it was supplied to the winner, and comply with all of the other Contest rules. Failure to return the Declaration and Release form or correctly answer the skill-testing questions, in the time noted, will result in disqualification of the entrant and an alternate Grand Prize winner will be selected from the “Backup Entries”. This process will be repeated until all Grand Prize winners are declared. The skill-testing question will be administered on the Declaration & Release form.

Secondary Prizes

On the Draw Dates, the Sponsor will use electronic means to select, at random, one (1) Entry (the “Potential Winning Entry”), from among all eligible entries received online or by regular mail from qualified entrants. The Sponsor will also select, at random, up to five (5) Backup Entries (each, a “Backup Entry”) from the eligible entries received. The random selection to determine potential Secondary Prize winners will be made by an independent contest judging organization in Toronto, Ontario every Monday (with the exception of the contest starting date, or in the event the Monday falls on a statutory holiday, in which case the draw will take place on the following Tuesday) for the duration of the Contest Period with the final draw being made on Monday November 1, 2010 (the “Draw Dates”) at approximately 3:00 p.m. (EST), from among all eligible online and regular mail entries received by the Contest Closing Date for that week. The decisions of the contest judging organization in all matters related to the selection of winners in this contest, including without limitation the selection process to be employed, will be final. The selected contestants will be contacted by email at the email address indicated on his/her entry form. If a selected entrant does not confirm receipt of the email within 3 days of the draw, the Secondary Prize will automatically be forfeited and an alternate Secondary Prize winner will be selected. A contestant whose entry is so selected and contacted must, in order to become a winner, correctly answer, unaided, a mathematical skill-testing question, complete, sign and return the Declaration and Release form described below within 3 days from the time it was supplied, and comply with all of the other Contest rules. Failure to return the Declaration and Release form or correctly answer the skill-testing question, in the time noted, will result in disqualification of the entrant and an alternate Secondary Prize winner will be selected from the “Backup Entries”. This process will be repeated until all Prize winners are declared. The skill-testing question will be administered on the Declaration & Release form.

Please allow 4 - 6 weeks from the date of being declared a winner for the delivery of your prize.

Q: What are my odds of being selected?

A: Odds of being selected depend on the total number of eligible entries received online or by regular mail by the Contest Closing Date.

Q: How do I know who won?

A: Once all winners have been confirmed they will be posted at http://www.nutella.ca/english/contests-and-promos

Q: What are the prizes?

A: There are three (3) $10,000 RESP and eleven (11) $50 Staples gift cards to be won throughout the contest period. For further information pertaining to the prizes refer to the full rules & regulations.

Q: What is an RESP?

A: An RESP is an education savings plan registered under Canada’s Income Tax Act, which is established for the purpose of providing financial assistance to a Beneficiary (usually a child) when he or she pursues a post-secondary education. Income on savings within an RESP grows tax-free until the child is ready for post-secondary education. The earnings are taxed in the hands of the student/Beneficiary, who typically pays little to no tax. In addition, RESPs may qualify for various government incentives that help parents, relatives and friends save for a child’s post-secondaryeducation. Subscribers and Beneficiaries enrolled in an RESP have a valid Social Insurance Number. A Beneficiary must be a Canadian resident every time a contribution to an RESP is made.

Q: My question isn't answered here.

A: In the event that you cannot find an answer to your question listed above please send an email to the following email address contactus@nutellapromotions.ca and someone will get back to you within 24 hrs.